Frequently Asked Questions

 

  • Are there extra lessons before major exams?
    Yes, the tutor will arrange extra classes before Term Tests (WA), Preliminary Exams, and Year-End Exams (SA), based on a mutually agreed schedule within the group.

 

  • What if I miss a tuition class?
    Students can attend a replacement class if they inform the tutor at least 72 hours in advance or provide a medical certificate/school letter. No refunds will be given unless under special circumstances.

 

  • When is the tuition fee collected?
    Fees are due on the first lesson of each month. For new student who start mid-month, fees will be pro-rated. In May, October, November, and December, fees are also pro-rated due to school holidays, except for O-Level students.

 

  • Are there additional fees?
    No deposits, administrative, or miscellaneous fees. Students may choose to purchase recommended study materials at their own expense.

 

  • Are there lessons on public holidays?
    No, there are no lessons on gazette public holidays.

 

  • Are there breaks during the year?
    Yes, there are breaks after mid-year exams (late May) and year-end exams (mid-October to mid-November), except for O-Level students.